Lamskin - Lamprobe
User Narratives
A user narrative is a story that takes you through a user’s journey and experience on a website.
Sofia is an experienced Cosmetologist from Chicago. She has been in the beauty industry for 14 years and has seen the changes that it has gone through as the years have passed. When Sophia started her business, she used to use Lamskin products, but she found new alternative products and stopped buying from Lamskin. Sofia manages a few cosmetics stores and beauty salons and she manages 10 employees. Sofia has the trust of her clients because she takes care of the treatments that she offers.
Recently, she noticed that her inventory has copycat products and started to feel worried about it. Her goal is to change her inventory, learn new techniques and grow as a company. Sofia goes to her office and she starts to do some research on skincare products and equipment; consequently, she lands at the Lamprobe skincare machine website, the main selling point of Lamskin’s products. At the Lamprobe skincare machine website, she recognizes Lamskin’s logo so she starts to recall her early years as a cosmetologist. She thinks to herself, ‘Oh! I used to use these products. Do they still sell it? Let’s find out. She knows the ins and outs of the beauty industry. Since she is having a bad experience with her current products she browses the Lamskin websites out of motivation to find new, better products.
On the Lamskin Homepage, Lamprobe skincare machine is in the spotlight. Sofia is excited because she finds a new product to add to her inventory. She clicks the tab and lands on the Lamprobe’s skincare machine description. Sofia read the skin treatments provided. She was intrigued by the benefits that this product offers to cosmetologists and their clients. Sofia calls to inquire about the cost of the machine. Scrolling down, Sofia discovers three packages that the company offers to their clients and/or anyone interested in buying: Golden, Silver and Bronze Packages. Each one of them is well described with the items that it will come with and the services.
Sofia compares the Lamprobe skincare machine and copycat prices. Below Lamprobe’s skincare machine packages, Sofia discovers Lamskin’s awards and recognition in the beauty industry. At this point, Sofia is convinced to buy the Lamprobe skincare machine, update her inventory and grow as a professional with Lamskin/Lamprobe services and products in her practice and spa.
Sofia is an experienced Cosmetologist from Chicago. She has been in the beauty industry for 14 years and has seen the changes that it has gone through as the years have passed. When Sophia started her business, she used to use Lamskin products, but she found new alternative products and stopped buying from Lamskin. Sofia manages a few cosmetics stores and beauty salons and she manages 10 employees. Sofia has the trust of her clients because she takes care of the treatments that she offers.
Recently, she noticed that her inventory has copycat products and started to feel worried about it. Her goal is to change her inventory, learn new techniques and grow as a company. Sofia goes to her office and she starts to do some research on skincare products and equipment; consequently, she lands at the Lamprobe skincare machine website, the main selling point of Lamskin’s products. At the Lamprobe skincare machine website, she recognizes Lamskin’s logo so she starts to recall her early years as a cosmetologist. She thinks to herself, ‘Oh! I used to use these products. Do they still sell it? Let’s find out. She knows the ins and outs of the beauty industry. Since she is having a bad experience with her current products she browses the Lamskin websites out of motivation to find new, better products.
On the Lamskin Homepage, Lamprobe skincare machine is in the spotlight. Sofia is excited because she finds a new product to add to her inventory. She clicks the tab and lands on the Lamprobe’s skincare machine description. Sofia read the skin treatments provided. She was intrigued by the benefits that this product offers to cosmetologists and their clients. Sofia calls to inquire about the cost of the machine. Scrolling down, Sofia discovers three packages that the company offers to their clients and/or anyone interested in buying: Golden, Silver and Bronze Packages. Each one of them is well described with the items that it will come with and the services.
Sofia compares the Lamprobe skincare machine and copycat prices. Below Lamprobe’s skincare machine packages, Sofia discovers Lamskin’s awards and recognition in the beauty industry. At this point, Sofia is convinced to buy the Lamprobe skincare machine, update her inventory and grow as a professional with Lamskin/Lamprobe services and products in her practice and spa.